The innovative solution includes British Telecom intuitive interface with simple controls access and identification with colors
Buenos Aires - August 18, 2006 - Belltech, company focused on the design, implementation and support of advanced communications solutions and representative in Argentina, Chile and Peru British Solutions Telecom (BT) announced the launch of the product family ITS.Netrix.ITS.Netrix to manage all communications channels, including voice and data from a single platform, significantly improving care and communication in the cash games .
also has a color alert system and support information context sensitive, providing users with everything they need so sencilla.La solution has been designed for the demanding environment of the cash tables, with an interface intuitive that facilitates team collaboration and instant recognition of calls, which allows to immediately identify which customer is calling and the status of the new product family llamada.Esta BT is not just about phone calls, supplemented with ITS Myriad, a multichannel framework for integrating the company can alert users to prioritize instant messages or e- incoming mails, keywords that appear in the chat rooms, clients enter a specific web site of the bank or customer orders arriving at a set limit.
ITS.Netrix Among the benefits include:
incoming call management: It keeps a queue of calls, which means that the trader does not lose business opportunities.
Broadcast: Streaming extended through the use of Netrix speaker. A trader talks can deliver up to eight boxes or channels simultaneously with a single button, and managing outbound calls much more efficiently.
More than 800 functions and spead dial dialing.
connectivity IP (Internet Protocol) or traditional voice networks, giving customers complete flexibility. Login
Freeseating and smart: With the simple use of Annex phone and password, Netrix automatically charged the profile of the trader on the desktop you choose to work.
available to perform multiple conferences.
Quality Hi-Fi audio to ensure clear sound and eliminate background noise. Views
colorful. Intelligent Handset
.
" ITS.Netrix is \u200b\u200ba device that offers a new paradigm in the financial environment. This new platform was developed for the demands that companies have to make a difference in the market and enables world-class collaboration, pushing the limits of communication, "said Rodney Everard, CEO Belltech.Asimismo, the executive stressed that "ITS.Netrix takes advantage of voice, video and data and gives the user instant access to customer information, market and business support applications." Meanwhile, Rod MacDonald, Global Managing Director of British Telecom Financial Services, highlighted the work being done in conjunction with Belltech in Argentina, Chile and Peru and the high-level support this company gives customers of British BT.Acerca TelecomBT is one of the leading providers of telecommunications solutions globally. Serves customers in Europe, America and Asia Pacific. Its principal activities include IT and networking services, local telecommunications services, national and international, as well as products and services of broadband Internet and high added value.
For more information http://www.bt.com/
BelltechBelltech About
is a company focused on the design, implementation and support of advanced communications solutions, local self-service automation for retail and corporate markets. Has a presence in Argentina, Chile and Peru, with over 500 customers in the region. The expected turnover for 2006 is U.S. $ 20 million.
More information: http://www.e-belltech.com/
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